Stay Updated with Trip.Biz Notifications in Slack

If you are using Slack as the main channel of communication in your organization, Slack allows you to receive your travel-related notifications from Trip.Biz directly in Slack. Connect your Slack workspace to Trip.Biz to receive real-time notifications directly in your Slack workspace. Follow the steps below to activate the integration and be informed on approvals, bookings statuses, and booking updates.

Administrators: Enabling Slack Integration

To receive notifications in Slack, the integration must first be enabled at the company level by an administrator.

If you're a Trip.Biz Administrator, here's how to do it:

1. Log in to your Trip.Biz account.
2. On the top right corner, click the Profile icon, and select "Settings" in the dropdown list of options.
3. Select "Settings"
4. At the Slack section, click "Enable App".
5. Once this is done, you will receive notifications by default once the app has been added on their Slack Workspace. You also have the option to opt out of receiving these notifications.

Travelers: Receiving Slack Notifications

To receive Trip.Biz notifications in Slack, your company admin must first enable the integration at the company level (above). Once this is done, you'd also need to add the Trip.Biz app to your Slack account in a few simple steps:

1. Open Slack and scroll to the Apps section, then click on "Manage".
2. Click "Browse apps", and type 'Trip.Biz' into the search bar
3. Click on the 'Trip.Biz' app > "Configuration" > "Add to Slack"

Type of Notifications

Traveler

• Trip Requests: You will receive acknowledgement that your manager will receive notifications of your submitted Trip Requests, and receive status notifications once your trip has been approved or declined, or lapsed.
• Approved Trip Request: The notification will redirect you to Trip.Biz to start making your bookings.
• Rejected Trip Request: The notification will include the reason(s) for rejection. Do approach your manager and raise a new trip request if needed.
• Booking or Out-of-Policy Booking Requests: You will receive acknowledgement that your manager will receive notifications of your submitted bookings, and receive status notifications once your trip has been approved or declined, or lapsed.
• Approved Bookings: Once approved, your booking will be processed and you will receive your booking confirmation slips soon.
• Rejected Bookings: The notification will include the reason(s) for rejection. Do approach your manager and make new bookings if needed.
• Change Requests: You will receive acknowledgement that your manager will receive notifications of your submitted Change Requests, and receive status notifications once your requested change has been approved or declined.
• Approved Trip Request: Your itinerary will be updated with the changes requested and approved.
• Rejected Trip Request: The notification will include the reason(s) for rejection. No changes have been made to your itinerary.
• Approved/Confirmed Bookings: Once your booking has been confirmed and is ticketed, you'll receive a notification with the booking details.
• Cancelled bookings: You'll receive a notification that your booking has been cancelled, regardless of whether it was cancelled by yourself, by your travel arranger, or the supplier.

Travel Arranger

• Trip Requests: You will receive acknowledgement that your manager will receive notifications of your submitted Trip Requests, and receive status notifications once your trip has been approved or declined.
• Approved Trip Request: The notification will redirect you to Trip.Biz to start making your bookings.
• Rejected Trip Request: The notification will include the reason(s) for rejection. Do approach your manager and raise a new trip request if needed.
• Change Requests: You will receive acknowledgement that your manager will receive notifications of your submitted Change Requests, and receive status notifications once your requested change has been approved or declined.
• Approved Trip Request: Your itinerary will be updated with the changes requested and approved.
• Rejected Trip Request: The notification will include the reason(s) for rejection. No changes have been made to your itinerary.

Travel Approver

• Trip Requests: You will be notified if any of your assigned travelers raises any trip requests. You will also receive reminders to make a decision, and status updates depending on your decision. If you do not make a decision by the required deadline, do note that the request will lapse and the traveler will be notified to make a new request.
• Out-of-Policy Booking Requests: You will be notified if any of your assigned travelers makes any out-of-policy bookings. You will also receive reminders to make a decision, and status updates depending on your decision. If you do not make a decision by the required deadline, do note that the request will lapse and the traveler will be notified to make a new request.
• Change Requests: You will be notified if any of your assigned travelers raises any Change requests or makes any out-of-policy bookings. You will also receive reminders to make a decision, and status updates depending on your decision. If you do not make a decision by the required deadline, do note that the request will lapse and the traveller will be notified to make a new request.