Case Study: Informa Goes Digital for Business Travel

Formed in 1998, Informa is a global leader offering a diverse range of services including conferences, exhibitions, news, and cross-industry data. With operations in over 40 countries and a workforce of 11,000+ employees, they faced significant challenges in handling their travel needs manually across different entities around the world.

Challenges before Trip.Biz:

• Fragmented management
• Compliance concerns
• Lack of traveller support and risk management
• Complex payment and billing process
• Low employee satisfaction

What was achieved with Trip.Biz solutions:

After the transition, Informa achieved significant time savings and reduced manual costs due to its offline booking processes.